Writing to Santa is easy and fun, simply visit nzpost.co.nz/writetosanta to create a special Christmas letter for Santa online.
Kids might need a little help filling in their details so that Santa can ensure their reply gets delivered to the right place.
All letters sent to Santa online will receive a personalised response either by mail (sent by 3:00pm 27th November) or email (sent between 3:00pm 27th November and 11:59pm 21st December).
If kids would like to send a handwritten letter to Santa*, simply follow the steps below:
*Please note that replies from letters Santa receives by mail are not personalised due to how super busy Santa’s Helpers are at this time of year.
For a personalised reply from Santa delivered to your letterbox, the last day for sending online is 3:00pm Monday 27th November 2023.
If you’re sending a handwritten letter to Santa for a non-personalised reply delivered to your letterbox, the last day for posting is Friday 1st December 2023.
Don’t worry, if you miss these dates, you can still write to Santa online between 3:00pm 27th November and 11:59pm 21st December 2023 and he’ll send a reply by email.
Santa’s Helpers will deliver Santa’s reply to your letterbox from mid to late December, so keep an eye out closer to Christmas.
If Santa is responding by email you should receive a reply within 24hrs of submitting your message.
If you haven’t received an email reply from Santa within 24hrs of sending your letter between 3:00pm 27th Nov and 11:59pm 21st Dec, check your junk mail as this is sometimes where they go. If it’s not there, the address details provided might have been incorrect, so we’d suggest creating the letter again.
You must have a valid New Zealand postal address to receive a response from Santa. If you do, and you are still unable to input your address, please email writetosanta@nzpost.co.nz with all your information.
Unfortunately, due to Santa’s email software, you can only use an email address once but you can add up to 6 children at a time. Simply click ‘write another letter’ at the end of each letter created.
Absolutely - to receive a non-personalised response in braille to your letterbox, parents/guardians can email writetosanta@nzpost.co.nz with their child’s first name, surname and postal address, and whether you want uncontracted or contracted Braille. Please write Braille in the subject line. The last day for requesting these is Wednesday 22nd November 2023.
Yes you can request a reply from Santa in Te Reo Māori when writing to Santa using the website. Simply select Te Reo Māori in the dropdown box when you see the Language option.
If you’d like Santa to send everyone in your class a postcard, follow these easy steps:
If you’re having trouble ordering letters for your class, please get in touch with TeachersWritetoSanta@nzpost.co.nz
Santa recommends that you try and have the most up-to-date version of Edge, Chrome, Safari, or Firefox
